Fair Showcases Customer Experience Initiative


National Customer Service Week happens Oct. 7 -11, and the County is celebrating its dedication to exceptional customer experiences in a big way. County employees are invited to attend the Journey to Customer Service Fair at the COC Chambers on Tuesday, Oct. 8.

The fair runs from 11 a.m. to 1 p.m. and will include booths highlighting the work of numerous County departments and vendors. There will also be an opportunity drawing.

Representatives from County departments will showcase how they are improving the customer experience by sharing process changes, programs and activities they have put in place to ensure that all customers, internal and external, are receiving the best service.  

Fair attendees can also participate in the It Starts with HEART workshop, (HEART stands for Helpfulness, Expertise, Attentiveness, Respect and Timeliness) which will detail how County employees can provide world-class customer service without losing sight of their personal health and wellness goals.

The workshop starts at 11:30 a.m. and will allow employees to explore the direct correlation between providing exceptional customer service and nurturing your authentic self physically, emotionally, culturally, spiritually and intellectually.

The workshop and fair are presented by the County’s Customer Experience Initiative. Visit the CEI page on InSite to learn more about how you can get involved.