The County’s Employee Assistance Program is now offering a convenient new way for you and your dependents to have a face-to-face session with a therapist. The new web-based video visit service is easy to use, similar to Skype or Facetime, but meets medical security requirements.
Scheduling a video visit is easy. In most cases, you can make an appointment to see a therapist within four days or less. (Appointments are subject to availability of a therapist.)
Online counselors assist with issues related to work/life balance such as:
How to make your first online EAP visit?
Call your EAP toll free number 888-777-6665 and request a video session.
The EAP representative will tell you more about therapy options, including video visits using LiveHealth Online on your personal computer, smartphone or tablet.
If the video visits are right for you, the EAP representative will give you details about how to schule a visit as well as a special coupon code.
The coupon code is entered on the site and allows all visits to be provided at no cost.
You can review a therapist’s background and qualifications and select the time for the appointment.
You will receive a confirmation email once you have scheduled a visit.
The EAP video visit will last about 45 minutes and the therapist can set up future visits if neeed.
How many video visits do I get?
You get up to eight sessions per problem occurrence—the same number of video sessions as in-person visits.
What are the technology requirements?
All you need is a webcam or smartphone with camera and high-speed internet connection. You can use a computer, laptop, tablet or smartphone.
For free and confidential assistance, call EAP at: 888-777-6665 or visit EAPcosd.