Get In-person IT Help at Tech Bar

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Are you looking for easy, in-person support for common tech issues and specific IT needs? If so, we have good news for you. The  “Tech Bar” will return to the County Operations Center on Jan. 9. Think of it like our very own “Genius Bar” where County technology experts can help! 

You can: 

  • Get help with issues like Wi-Fi connections, mapping a drive or installing software.

  • Get help connecting to the County network remotely with EAA and multi-factor authentication. 

  • Get computer accessories, like a mouse and keyboard, or other parts for a quick fix. 

  • Arrange with Peraton to pick up items you ordered from the catalog.  

  • Ask general questions about using Outlook or your Employee Timecard (formerly Kronos). 

  • Get a loaner laptop for an on-the-spot swap if your device needs more service. 

  • Get a scheduled laptop refresh done. 

  • And much more! 

Tech Bar doesn’t replace the Service Desk, but adds another option for routine technology issues. More complex problems may require something more, but the Tech Bar is a great place to start. 

You can drop in or make an appointment. Those with appointments will be served first. Make an appointment online and then check in online or at a kiosk at the Tech Bar. Appointments are 30 minutes and are generally limited to one session per person per day. 

Tech Bar Location and Hours 

County Operations Center (COC) 
5520 Overland Avenue, COC Commons 
Monday through Thursday 
8 a.m. – 4 p.m. 

Rewind: Fireside Chat on Leadership, Equity, Justice and Belonging

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Watch the Rewind video here.

Did you miss the Employee Resource Group Council’s “Fireside Chat” on leadership, equity, justice and belonging on Friday? You can now watch the virtual session on InSite.

The ERG Council’s Fireside Chats are quarterly sessions with County leadership on the secrets to their career success. This quarter, the African American Association of County Employees hosted a lively discussion with Board of Supervisors District 3 Chief of Staff Crystal Page, Health and Human Services Agency Deputy Director Lillian Asoera, Chief Probation Officer Tamika Nelson and Office of Equity and Racial Justice Director Andrew Strong.

Topics included:

  • Understanding the role that leadership, equity, justice and belonging have in career progression.

  • The consequences of going about your career without it.

  • How to gain or improve your leadership, equity, justice and belonging skills.

Panelists were unable to get to all the submitted questions. Please see answers to these additional questions.

Don’t Miss Deadline to Update Your Mailing Address

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pencil and calculaor over W-2 form

It’s time to get ready for tax time by reviewing your personal information in Employee Self Service and make updates before 2022 Form W-2s are mailed to employees. The deadline to make changes to your mailing address and nine-digit ZIP code is Friday, January 6, 2023. 

While you’re logged into PeopleSoft Employee Self Service, it’s also a good time to review your emergency contact information to make sure it’s current. 

Tips to Change Your Address: 

Your login is your six-digit employee ID number.  You must also enter your Self Service password. If you don’t remember your password, you can use PeopleSoft Self Service to reset it or contact the Help Desk: 

  • Sheriff Department 858-256-2100 

  • District Attorney 619-531-4104 

  • All other County employees 888-298-1222  

Once you are in, update your address by clicking on the “Main Menu,” then “Self Service” link, followed by the “Personal Information” menu and “Home and Mailing Address” link. Here’s more information. 

If you don’t have a County computer, contact your Departmental Human Resources Officer to request an address update. 

Rewind: Townhall on Inclusive Language and Communications

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Watch the Rewind video here.

Did you miss the Inclusive Language and Communications Townhall event for employees on Dec. 15? You can now watch the session to learn about the evolution and adoption of inclusive language and communications within the organization, what it means and how you can be proactive and support inclusive practices.

The virtual event, sponsored by the D&I Executive Council, was moderated by CAO Chief of Staff Natalia Bravo and featured Language Services Manager José A. Álvarez, Community Engagement Manager Natalia Hentschel, Equity Impact Manager Sam Tsoi and LGBTQ&A Employee Resource Group Board Member Luis Peris.

Watch above or here. And see the slides from the presentation.

Resources referenced in this session:

Help shape the future of inclusive language and communications, please take this survey.

And share your feedback on this event.

Your View: A Blanket of Snow

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Supervising Park Ranger Nick Sloan snapped this snowy photo at Palomar Mountain Park earlier this week when he measured five inches of snowfall at the County park.

Share your fabulous photos! If you see a coworker getting the job done, a beautiful sunset over your office or a wonderful County program being offered—snap a pic and submit it to communications@sdcounty.ca.gov. Be sure to include information about the photo and your name. One image will be posted to InSite every week and may be shared on social media.

See more of Your View photos.

In addition, several other employees captured photos of the snow in December. See them below.

Analilia Ortega, Self-Sufficiency Service, saw the sn ow at Mount Laguna Campground on Dec. 18.

snow in trees

Analilia Ortega, Self-Sufficiency Service, saw the sn ow at Mount Laguna Campground on Dec. 18.

Snow outside HHSA – SSS – National City Family Resource Center

Snow outside HHSA – SSS – National City Family Resource Center

Know the Code: Gifts and Gratuities

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The holiday season is upon us and with the holidays code questions about accepting gifts from contractors, vendors, and suppliers. That’s why this month’s Know the Code if about Gifts and Gratuities. Watch and learn how to refuse, return, regift and report.

Check out the OEC webpage on InSite for information about upcoming Ethics & Compliance Program events, training and resources including monthly “Know the Code” articles and micro-training videos.

 Ethics and compliance training or how to access the training and other resources, please contact the OEC team at oec@sdcounty.ca.gov, 619-531-5174. HHSA staff may also contact the HHSA Compliance and Privacy team at compliance.hhsa@sdcounty.ca.gov, 619-338-2807.

4 ornaments with refuse, regift, return and report instructions