James Tear, Child Support Officer

From a parent receiving child support regarding Child Support Officer James Tear:

“James is the very best!!! I give him a million stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

Carolyn Solis, Human Services Specialist

From customer satisfaction survey regarding Human Services Specialist Carolyn Solis:

“Very informative, helped through the interview process. She assisted patiently on filling out forms and explained the forms we were signing. Not intimidating to ask questions and made recipient feel comfortable.”

Gloria Perez, Office Assistant

From customer satisfaction survey regarding Office Assistant Gloria Perez:

“Prompt, clear instructions. Very courteous.”

Grace Osuna, Human Services Specialist

From customer sanctification survey regarding Human Services Specialist Grace Osuna:

“Very nice. Helped me out and explained very well. Very helpfull.”

Public Health Services, Vital Records

From a customer experience survey regarding Public Health Services, Vital Records:

“It's always a pleasure talking to the staff from Vital Records. Everyone always gives us great customer service. They have a really good team. They are always there for us when we need them. Thank you for all your help. You are wonderful.”

Sandra Alfaro, Child Support Officer

From a customer service survey regarding Child Support Officer Sandra Alfaro:

“Sandra helped me a lot - I’m glad that she is my case manager.”

Central Region Public Health Center - VIP Clinic

From a customer experience survey regarding Center Region Public Health Center - VIP Clinic:

“Excellent service and they’re really professional.”

Rebecca Messina, Board Assistant

From a customer service card regarding Board Assistant Rebecca Messina:

"This had to be the best County office experience ever. Beyond expectations!"

Jason Liu, IT Principal Analyst

From customer satisfaction survey regarding IT Principal Analyst Jason Liu:

"Jason [Liu] has been so helpful to The Office of Business Intelligence. He has taken the time to learn our business process, ask questions, and communicate great ideas across. He is also very knowledgeable, respectful, and open to communication."

Jacqueline Feliciano, Human Services Specialist

From customer experience survey regarding Human Services Specialist Jacqueline Feliciano:

“Jacqeline provided the best customer service ever, she actually went out of her way to call me and let me know she could answer all my questions and figure out my case, and she did!”

Erik Pratt, Health Information Management Technician

From customer experience survey regarding Health Information Management Technician Erik Pratt:

"Erik was a huge help in getting an emergency permit completed today, as well as several others that were done quickly and efficiently. A BIG thank you to  him for being so accommodating and supportive when we needed it the most.  Thank you Erik!!"

Leslie Henderson, Child Support Officer

From a customer service survey regarding Child Support Officer Leslie Henderson:

“Very knowledgeable and understanding of my case with great costumer service.”

Paige Booker, IT Analyst

From a customer satisfaction survey regarding Health and Services Agency Information Technology Analyst Paige Booker:

“Paige is always responsive, lets you know if she needs more time to resolve an issue then gets back to you. She is very friendly. I am always comfortable talking with her.”

Oscar Picazo, Human Services Specialist

From a customer satisfaction survey regarding Human Services Specialist Oscar Picazo:

"Oscar Picazo was very helpful and very courteous. He was efficient with all the information I needed. I was very satisfied. Excellent employee."

Lammone Khamsombat, Child Support Officer

From a customer service survey regarding Child Support Officer Lammone Khamsombat:

“Lammone was most professional, polite and kind. She went above and beyond to assist me with my situation. I couldn't have had a better experience. Promote as soon as possible!”

Nuria Fernandez, Human Services Specialist

From customer satisfaction survey regarding Human Services Specialist Nuria Fernandez:

“Very professional and courteous. A pleasure to have her serve me. Her information to me was excellent and her directions were easy to follow. All appointments should be this pleasurable.”

Elizabeth Virgen-Santos, Senior Health Information Management Technician

From customer satisfaction survey regarding Senior Health Information Management Technician Elizabeth Virgen-Santos:

"I appreciate the fact my email was also copied/forwarded to insure my queries were addressed. Ms. Santos provided EXCELLENT help to me. Thank you! I hope everyone experiences such a positive experience there"

Sarah Hawks, Human Services Specialist

From customer satisfaction survey regarding Human Services Specialist Sarah Hawks:

"Sarah was kind, informative and thoroughly organized. She also works in a timely manner, and was very patient."

Rachel Darby, Health Information Management Technician

From a customer experience survey regarding Health Information Management Technician Rachel Darby:

“Rachel Darby is a good lady. She helped me and was very helpful and smart.”

Crisel Ulep, Child Support Officer

From a customer service survey regarding Child Support Officer Crisel Ulep:

“My experience was all great. Crisel was extremely helpful and knowledgeable. I was in and out in a very timely manner. Very impressed.”