Melanie Soriano, Human Services Specialist

From a customer satisfaction survey regarding Human Services Specialist Melanie Soriano:

"Melanie is so knowledgeable in her job she provided warm accommodation and customer service to me. Always asking how she could help me. She was sensitive to my needs. I like how she explained things to me in the simplest way possible. She has exemplary customer relations."

Arman Raguine, Child Support Officer

From an email regarding Child Support Officer Arman Raguine:

“Thanks for all your assistance. You’ve really been great to work with and you have been the best caseworker that I have ever had a case with in DCSS. I very much appreciate your diligence, attention to detail, and help... You are truly an asset to DCSS and you have gone above and beyond the call of duty.”

Rachel Darby - Vital Records

From a customer experience survey regarding Health Information Management Management Technician Rachel Darby with Vital Records-HHSA:

"Very knowledgeable worker and positive attitude to assist customers. While I was waiting in the reception area I could observe how good Rachel was coordinating the front desk with a smile and can-do attitude. Rachel went above and beyond to assist us."

Laura Sandoval, Yazmin Barragan & Detra Williams - Treasurer-Tax Collector

From a customer feedback card regarding Treasurer-Tax Collector Specialist Laura Sandoval, Treasurer-Tax Collector Specialist Yazmin Barragan and Information Division Manager Detra Williams:

"I like to pay in person and meet such wonderful people as Laura, Yazmin, and Detra and make sure my payment is done. It was fast, professional, and I hope all your employees are as wonderful and helpful!"