Don’t Fall for Phone Scams

PHOTO COURTESY OF sAN DIEGO sHERIFF’S dEPARTMENT

PHOTO COURTESY OF sAN DIEGO sHERIFF’S dEPARTMENT

They call it the “Warrant Scam” because often the swindler who calls you is informing you of an outstanding arrest warrant. The criminals may tell you he or she works for the San Diego Sheriff’s Department or perhaps another local law enforcement agency.  The caller may also claim to work for the IRS and is calling because you have a fine or debt.

In all these cases, you will be strongly urged to resolve it with a payment over the phone. And just for good measure, the criminals try scaring people with a threat of arrest or additional financial penalties if it is not taken care of immediately.

Never send anyone like this a payment by phone or provide your financial information. San Diego County Sheriff’s fraud investigators warn that nearly every kind of call like this is a scam.

Recently, these calls have been making the rounds, even catching some County employees at their desk phones.

In one recent call to Steve Jonas in Creative Services, the criminal identified himself as a lieutenant with the Sheriff’s Department, who coincidentally, or not, works in the Fraud Division. As the caller told Jonas that he had failed to appear for a Grand Jury trial and now had an active bench warrant out, Jonas did a search on the County’s InSite page for the name given to him and was surprised to find a lieutenant by that name working for the Sheriff. This made him think that perhaps it was a real call, but luckily he stayed alert for red flags.

Jonas asked the swindler what address the original grand jury notice had been sent to and was given a previous address as well as two incorrect ones. He was told he would need to take the payment to Sheriff’s Central Division, 9621 Ridgehaven Court in Kearny Mesa. Jonas checked that and saw that it was indeed the correct address for the Sheriff’s Department.

Then it really started getting odd: Jonas was instructed to buy a special money voucher at Ralphs Supermarket because they did not accept credit cards or checks or debit payments. The swindler also told him he needed to be in constant contact with him and asked him for his cell phone number. The swindler immediately called him on his cell phone and instructed him to hang up his work phone. He told Jonas he was now in the federal tracking system and would be subject to arrest if he hung up.

At this point, Jonas knew it did not seem real, so using his work phone, he called the number for the real sheriff’s lieutenant who promptly answered his phone.

“I held the phones close together and told the shyster, ‘Wow, you don’t sound anything like the real you!’ And he hung up,” Jonas said.

Sheriff’s Lt. David Gilmore, the lieutenant whose name is being used, said the criminals in these kind of scams “prey upon people, who are really good people” and want to do the right thing. He notes that San Diego County Sheriff’s Department and courts or IRS would not reach out to anyone by phone such as this and require payment by phone.

Criminals can easily do a search online to obtain some true information such as real names and addresses, so that alone can’t be a reason to trust someone, Gilmore said. Lately, the criminals have used his name, but there have been other lieutenants whose names were used in previous years. 

If you receive one of these calls, note the phone number where the call came in if possible, the date and time, then hang up and email the County Technology Office  service desk sdcounty@service-now.com.

To learn more about these scams and how to protect yourself from them, visit the San Diego Sheriff’s Department’s Financial Crimes page which includes how to protect yourself from scams and short videos on various scams.

County Employees: Please Respond to ShakeAlert Test

Your help is needed on June 27 to help local, state and federal emergency officials test ShakeAlert, the Earthquake Early Warning system.

At 11 a.m. on Thursday, June 27 a wireless emergency alert will send out the ShakeAlert test to all mobile phones in San Diego County. This will be the first countywide official test of this system.

Everyone, including County employees, is asked to go to ShakeAlertSD.org before 11 a.m. and be ready to note the exact time including seconds as seen on the web page’s clock. Then just answer a few short questions to help emergency officials improve the system.

It should only take a few minutes.

1. Go to ShakeAlertSD.org before 11 a.m. on June 27 and click on the link at the top of the survey to open the atomic clock.

2. Get the ShakeAlert WEA message on your phone. Note the exact time you got the alert down to the seconds (e.g. 11:00:04 a.m.).

3. Complete the short survey and submit. It will take less than five minutes.

Why is this important? Emergency officials are testing to see if earthquake early warning alerts could be sent over the Wireless Emergency Alert system and are trying to determine how long it takes before people receive the alerts. Seconds count in an emergency and the goal is to give people those seconds to quickly protect themselves from imminent shaking in an earthquake. The warning could prevent injuries. People may be able to drop, cover and hold on, or step away from glass windows or other potentially dangerous items that could fall on them during shaking.

The message will be sent in English, but it can be accessed in Spanish on the ShakeAlertSD.org website.

Please help make this a successful test of ShakeAlert by participating in this important collection of public feedback.

Save on Staycation Adventures

Photo Credit: San Diego Zoo

Photo Credit: San Diego Zoo

Get discounts on admissions to some of San Diego County’s most popular attractions this summer. PerkSpot is offering County employees up to 40% off LEGOLAND California, up to 35% off SeaWorld, and up to 20% off Aquatica San Diego and the San Diego Zoo and Safari Park admission.

PerkSpot offers benefits and discounts through more than 400 service providers and retailers.

Go to SDCounty.PerkSpot.com and shop. If you are new, click on “Create an Account” to register.

Air and Water: Meet Erin Carpenter, APCD's Skimboarding Inspector

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Erin Carpenter will tell you she’s got a pretty cool job, working to protect the public and our local air quality as an inspector with the County Air Pollution Control District.

But Carpenter’s also had a pretty cool sideline—as a trailblazing, female, competitive skimboarder.

Carpenter, 32, has been with the County for about five years, working first as an inspector with the County’s Vector Control program, which monitors animals like mosquitoes, rodents and ticks that can transmit disease, and with APCD for the last year.

An air quality inspector 1, Carpenter works with APCD’s Mobile Source Program, which protects the public by monitoring and reducing diesel particulate pollution emitted by trucks, buses and heavy equipment.

Sometimes that means working with CHP to check trucks at weigh stations. Other times, she’s traveling to talk with business owners and conduct inspections, investigating air pollution complaints, issuing violations and citations, preparing enforcement reports and documents, and answering questions from the public.

“It’s interesting interacting with people,” she said, “and I feel like we’re making a difference.”

While she spends her days testing the air, Carpenter has spent years testing the water, standing atop a board, skimming over the incoming ocean into short-set waves and becoming one of the first female professional skimboard competitors.

Skimboarding is a little like surfing. But instead of paddling out into the ocean to ride the waves back in, you start by racing down the beach on foot toward the water, dropping your skimboard, jumping on and “skimming” on the incoming water into the waves. Beginners are happy to hydroplane along the shoreline. But the best skimboarders ride into waves, perform jumps and tricks and, like surfers, ride the breaks back in as far as possible.

“So, it’s fun to begin with,” Carpenter said,” because you’re like gliding on water—that’s pretty cool. And then you’re like, ‘Oh, I can, like—jump!’ And it’s even more fun. And then you catch a wave and you feel the power of it. You ask people who surf what they like about that. It’s kinda the same thing, just slightly different.”

Carpenter didn’t glide into skimboarding or her science-related occupations in a straight line, but from an angle.

She grew up in Berkeley, California, far from the skimboarding-friendly waters of Southern California. Instead, she was a street skateboarder who occasionally got to water ski and wakeboard when the family visited their lakehouse in Minnesota.

Likewise, Carpenter didn’t aim for science. She studied art. Carpenter earned a bachelor’s in art at UC Riverside, studying “drawing, photography, stuff like that.”

But college indirectly introduced her to both scientific work and skimboarding. To make money during the summer, Carpenter worked with the Northwest Mosquito and Vector Control District in Riverside. And a boyfriend introduced her to skimboarding, even making her first board out of wood.

Erin skimming big surf. (photo courtesy of Chris Beletsis)

Erin skimming big surf. (photo courtesy of Chris Beletsis)

“I was like, ‘awww, this is really cool,” she said.

After graduating in 2009, Carpenter moved from Riverside to San Diego to be closer to her grandmother—and the beach. Suddenly, she went from being able to skimboard “off and on,” to being able to do it every day, sometimes multiple times a day. And, even though skimboarding “is like 99 percent guys,” Carpenter said the locals took her under their wing, gave her advice and showed her techniques.

“So, I was kind of watching them, hanging out with them, practicing a lot, falling a lot and kinda picked it up,” she said.

Fast, too. By 2010, a friend encouraged Carpenter to start competing. At that time, Carpenter said, there was a small amateur girls division. However, in the ensuing years it “ramped up”  into a professional competition. Again, friends pushed her to move from amateur to the professional realm with the United Skim Tour (UST).

Carpenter modestly says she’s never won a first-place prize, but she has won a second, a third and fourth place in different tournaments, competed in Laguna Beach, Newport Beach, Santa Cruz, and ranked as high as 5th overall in point standings in the UST’s women’s division in 2014. Erin also introduced her wife, Lorena, to the sport as well. Lorena now also competes in the UST.

Of course, the downside to physical competition is the inevitability of injuries—and not just getting dinged up by a flying skimboard, wiping out, or being pounded into the sand by the surf.

Last year, Carpenter had to have hip surgery.

“Yeah, I had hip surgery, at 31,” she said with a sardonic chuckle. “I just got back on the board like a month ago.”

Carpenter said right now she doesn’t know if she’ll ever compete again, but she’s pretty sure she’s going to continue to skimboard.

“It’s highly addictive,” Carpenter says with a big smile, her voice rising in a sonic ‘you know?’ “The only way I can describe it, is the better you get, the more fun it is.”


This story came to us from an employee’s suggestion. Suggest a Story

 

Resources Available for Employees Concerned About Workplace Violence After Virginia Beach Shooting

Our thoughts are with all those affected by Friday’s shooting in Virginia Beach. Taking place in a government building, and with city employees and a customer falling victim, the incident may be especially disturbing for County workers.  

Any time an attack like this occurs, the County wants to remind our employees that we have resources available not only to help employees spot potential threats and know how to respond, but also free counseling for anyone who is going through emotional distress at work or at home.

Please make the time to review the information below and share it with your co-workers.

Visit our Employee Security page to review information for employees. On this page, you can watch the “Run, Hide, Fight” video that was created by the City of Houston’s Office of Public Safety and Homeland Security for quick tips to survive with an introduction from Sheriff Bill Gore. If the visuals are too jarring, you may prefer instead to read through some of our resources including How to Respond When an Active Shooter is in Your Vicinity, Federal Emergency Management Agency Online Active Shooter Training, Bomb Threat Call Procedures and Checklist and What to Do if Your Office Is on Lockdown.

You can also request an in-person training provided by the Sheriff’s Department using links on the page for either a classroom-type training for your department or for a department active shooter drill training. Check the County’s LMS Library under the topic “County Security Initiative” to watch for general trainings as they become available.

In addition, the County developed a “Terrorism” webpage on our County ReadySanDiego.org and ListoSanDiego.org websites. The page features our “Eight Signs of Terrorism” video, written information on how to spot suspicious activity that could be terror-related, and links to where to report it. Both sites stress this important message: If you see something, say something. If something doesn’t look right, if it looks suspicious and it could have anything to do with terrorist activity, you need to report it.

You should know that every County department and facility has a disaster response plan. Ask about the one that affects you so you can be familiar with it.

If you are feeling critical stress about a personal or work issue, we want to remind you that all County employees have access to the Employee Assistance Program. If you need help with emotional distress, it’s a safe place to call at 1 (888) 777-6665. It’s free and completely confidential. Please keep this important resource in mind.

The safety of every employee is our priority, and every one of us has a responsibility to be aware of our surroundings and look out for each other and our customers. Please report any unusual behavior or potential warning signs from a coworker or county customer to a supervisor. Thank you for your vigilance and support of our County family and our community.

InTouch – Mapping Your Career Path at the County

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The County does an incredible variety of things. And it takes a pretty vast variety of job positions to get them done.

As you move through your professional life, you can find a lot of opportunities for growth and new challenges while remaining in the County. In fact, we really encourage it and want to help you get there. The County can be a career, not just a job.

I mentioned in the recent Who We Are profile of our workforce that about 2,000 employees were promoted last year. That’s 2,000 existing staff re-energized by taking on new responsibilities. And it’s 2,000 times we didn’t have to bring someone onboard from outside and get them up to speed on County culture and procedures. That works out for all of us. 

Where is a next stepping stone from where you are now? Or if you have your eyes set on a particular job, how do you get there?

There’s no single way to move from position to position. But there are some suggested career paths you can follow.

Our Human Resources department has laid out over two dozen of these paths. For clerical work, IT, law enforcement, social work and many more. They show what would be typical next steps up or lateral moves from a current position.

They’re a great tool, but again, those are suggested. They can be adapted, and we all wind up making our own ways. To give you some real world examples of what’s possible, we asked a few employees who have held multiple County jobs to share their paths with us.

Mavette Sadile, now with the County Technology Office, has quite a history here – especially for someone still on the early side of her career. Here’s her path:

Junior Clerk, HHSA -> Intermediate Clerk Typist, HHSA -> Payroll Clerk, HHSA -> Senior Payroll Clerk, HHSA -> ERP Specialist, HHSA -> ERP Analyst, Human Resources -> ERP Analyst, Auditor & Controller -> Departmental Technology Systems Specialist, Treasurer-Tax Collector -> IT Contract Manager, County Technology Office

“I had no idea how big the County was as an organization or the vast job opportunities it offered when I started working at the County 18 years ago,” Mavette said. “I was very fortunate to have had co-workers and supervisors along my journey who supported my professional goals, shared their lessons learned, and gave career advice and insights.”

Jiri Rutner is with the Health and Human Services Agency – again!

Human Services Specialist, HHSA Eligibility -> Administrative Analyst, Public Works -> Administrative Analyst II, Behavioral Health Services, first as Contract Analyst, then Program Analyst ->  Procurement Contracting Officer, Purchasing & Contracting -> Program Coordinator, Behavioral Health Services

“One of my favorite things about working for the County of San Diego is that things are often more complicated than they seem,” Jiri said. “Unintended consequences are an integral part of what we do, and for me that leads to an exciting and dynamic work environment.”

Nadia Moshirian Binderup recently started with the Sheriff’s Department. Here’s how she got there:

Intern, Board of Supervisors -> Legislative Aide, Board of Supervisors -> Policy Advisor, Office of Strategy and Intergovernmental Affairs ->  CAO Staff Officer, Community Services Group -> Community Relations Director, Sheriff’s Department

“My previous roles with the County provided me great insight on policy development and operations while understanding the significance of cross-functional threading – all while helping me get exposed to the ‘big picture’ of the County enterprise,” Nadia said. 

Thanks Nadia, Jiri and Mavette for sharing your stories. I think it’s helpful to see some actual cases and important to note the paths are not always along neat lines.

Whether it’s a mapped career path or one of your own, HR offers a lot of resources to help you move along it. Most positions take a number of “soft skills.” We provide regular trainings in areas like managing up, giving presentations, facilitating discussions, customer service and more.

There are also trainings focused on the hiring process itself. Resume writing. Interviewing techniques. Taking Civil Service exams.

For all these trainings, you can search the LMS or keep an eye out for the regular professional development emails sent to all employees.

Your annual performance review is an ideal time to sit down with your supervisor, discuss your development and goals, and together come up with a career path plan that makes sense for you.

Some of the most important advice I can give you is to seek out and talk to a variety of people. Ask employees in positions you want to be in how they got there. Get in touch with your department’s HR rep and go over possibilities. Ask managers and executives what they look for when moving people up. Our leaders welcome opportunities to provide their expertise and guidance to you. They like to see employees ready to step up. 

So do I. I think constantly about how we make sure the County as a whole keeps stretching itself. We’ll have a lot more success with that when employees are looking ahead at how they can improve and expand their contributions. I hope you’ll take advantage of the development opportunities we have, and I look forward to us all growing together.

Journey to Generation Island

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This season’s destination hot spot is Generation Island! The Department of Human Resources, Talent Development Division recently created Generation Island, an interactive series of short online training sessions about the five generations working side by side at the County.  

Slinky, Rubik’s Cube or Bop-It? Where do you fit in on this generational timeline? And why does it matter? Well, we welcome you to visit Generation Island, where we’ll explore that question.

Get your passport stamped as you “travel” to learn about the influences of each generation, including yours. Navigate your way to the LMS and start your journey today!